Join from a venue link
Customers can use the venue's hosted loyalty entry point to create or access their account without installing a separate venue app.
HammondPOS loyalty
Turn regular customers into recognised regulars.
HammondPOS loyalty connects a customer QR code, points balance and reward rules directly to the till, so cafés, pubs and restaurants can run a useful loyalty programme without a disconnected stamp-card system.
Rewards that match the venue
Set rewards around real products and categories—for example, a regular coffee at one points level or a fixed-value reward against selected items at another.
Customer QR codeA simple account code customers can present from their phone.
Points rulesControl how points are earned and which sales qualify.
Targeted rewardsRestrict rewards to selected products or categories.
Audited redemptionKeep reward use linked to the till transaction.
Straightforward loyalty pricing
£49 + VAT/month
The full hosted HammondPOS Loyalty service connects the customer portal, QR identification, points, rewards and controlled redemption to the till.
Scheme Setup and Launch
£99 + VAT one-off
This fee is charged once per loyalty scheme, not per till or terminal. It covers scheme creation, reward thresholds, product, category or tag mapping, exclusions, site policy, scanner testing and staff guidance.
One clear customer journey
Display the loyalty QR
The customer signs in to view their current loyalty QR code and present it at the till.
Earn against eligible sales
The programme applies the venue's points rules and keeps a history of qualifying activity.
Redeem controlled rewards
Rewards can be tied to selected products, categories or values so the offer remains commercially sensible.
Designed for practical offers
- Points balances and earn history
- Product and category eligibility
- Free-item and fixed-value rewards
- Customer QR identification
- Controlled reward redemption
- Optional cross-site participation rules
Suitable for one venue or a participating group.
Each loyalty programme can be configured around the participating HammondPOS location or locations. Multi-site operators can define whether customers earn and redeem across the group rather than assuming every site shares the same scheme.
Hospitality loyalty questions
Do customers need to install an app?
No. Customers can use the hosted HammondPOS loyalty portal in their phone browser to access and display their loyalty QR code.
Can rewards be limited to certain products?
Yes. Reward rules can be restricted to selected products or categories rather than operating as an uncontrolled discount.
Can loyalty work across several venues?
Participating locations can be grouped where cross-site earning and redemption are required, while separate venue schemes can remain separate.
Does loyalty work while the till is offline?
Customer lookup, current points and redemption require a connection. HammondPOS does not guess or spend a customer's cloud loyalty balance while the till is offline.
Is the setup fee charged per terminal?
No. The £99 + VAT Scheme Setup and Launch fee is charged once per loyalty scheme, regardless of the number of tills or terminals participating in that scheme.
Build a programme customers can understand and staff can operate.
We will agree the earning rules, rewards, participating locations and customer journey before activation.