HammondPOS
HammondBookings · standalone or connected

See the whole service before the first guest arrives.

HammondBookings brings reservations, walk-ins, tables, covers and guest information into one live planner, with booking emails and optional Stripe payment policies. Use it as a standalone booking system or connect it with HammondPOS and HammondPOS Loyalty.

Available to order, with activation arranged for each venue. We agree your booking rules, payment policies and connected services before go-live.

Live service planner

Bookings, covers, seated guests and table availability at a glance.

Move through the service timeline, see where each party is allocated and add a walk-in without losing sight of the rest of the room.

HammondBookings service planner showing bookings and walk-ins across restaurant tables
HammondBookings service planner showing reservations, walk-ins and table occupancy.

Built for the shift, not just the booking form

Control the room from enquiry to completed visit.

Visual timeline planner

Review reservations and walk-ins by area, table and time, with clear booked, seated, overrun, completed and blocked states.

Tables and connected tables

Define covers by table, join tables for larger parties and move guests when the service needs to change.

Service shifts and capacity

Control when guests can book, manage split services and protect capacity around the way the venue actually operates.

Walk-ins and live seating

Add immediate arrivals, allocate a suitable table and keep current occupancy visible alongside advance bookings.

Guest book and service notes

Keep the information staff need for the visit, including contact details, notes and highchair or wheelchair requirements.

Your public booking page

Give guests a venue booking page connected to the availability and rules configured for the service.

Booking emails

Send booking confirmations, payment requests and relevant booking updates so guests have the information they need for their visit.

Deposits and prepayments

Connect the venue's own Stripe account to take optional booking deposits or full prepayment under the policy you choose.

Card guarantees and cancellation policies

Offer a card guarantee for eligible bookings. Staff confirm any cancellation or no-show charge under the venue's agreed policy.

Payment status and refunds

Track payment progress, resend payment links and manage refunds from the booking. Unpaid requests can expire according to your configured time limit.

Standalone or connected

Connect the booking, the table and the guest.

Use HammondBookings on its own or connect reservation, arrival and table information with HammondPOS. Where HammondPOS Loyalty is enabled, link booking guests to their loyalty membership so the venue can recognise them across reservations and till service.

Booking payments are handled through the venue's connected Stripe account. In-person payments continue through the venue's configured POS payment setup.

Set up around your venue

Booking emails, Stripe payment policies and the POS and loyalty connections have completed integration testing. We demonstrate the agreed workflow and arrange activation with you.

Pre-orders and Reserve with Google remain on the roadmap and are not included in the current offering.

Monthly pricing per venue

Flat monthly pricing rather than a charge for every cover.

With Hospitality POS

£34 + VAT/month

For a venue adding HammondBookings to an active Hospitality POS subscription.

With Enterprise POS

Included

The HammondBookings monthly subscription is included in Enterprise POS at £159 + VAT/month/location.

Venue setup and activation are agreed with you. Prices are per venue. Stripe payment-processing fees, messaging usage and any implementation or third-party charges are separate and confirmed before activation. HammondPOS Loyalty is optional on Core and Hospitality and included monthly with Enterprise; its one-off Scheme Setup and Launch fee still applies.

Booking and setup questions

Can it work without HammondPOS?

Yes. HammondBookings is designed to operate as a standalone reservation system as well as through an optional HammondPOS connection.

Can staff add walk-ins?

Yes. Staff can add a walk-in, allocate a table and show the party in the live service view.

Can I take deposits or prepayments?

Yes. Stripe deposits and full prepayments have completed integration testing. We connect the venue's Stripe account, configure its policies and confirm activation before taking live guest payments.

Can I use card guarantees?

Yes. Card guarantees support the venue's cancellation and no-show policy. A guarantee does not itself take a payment; staff confirm a charge when the policy applies.

Can bookings link to loyalty?

Yes. Booking guests can be linked to HammondPOS Loyalty members when the optional loyalty service and venue connection are enabled.

Can the first review be remote?

Yes. The product review, demonstration and venue-setup discussion can be completed remotely.

See whether HammondBookings fits your service.

A remote demonstration can cover your planner, booking emails, payment policies and optional POS and loyalty connections.

Request a HammondBookings demo